Hans Pilot automatic watch

• 3-month in-house warranty covering movement and assembly
• Free bracelet size adjustment via meet-up
• Complimentary leather travel roll for safe storage

Fulfilment and Shipping: If the item is available, your order will be processed and shipped within 2–3 business days from the time it is accepted. We use same-day express delivery and will contact you to coordinate the shipping details, providing a tracking number for your convenience.

Pre-Order Plan: When an item is out of stock, you can secure it by placing a pre-order. The process typically takes 10 to 14 days to source the parts and complete the assembly of your custom watch. In rare cases, delays may occur, and we will notify you immediately. To confirm your pre-order, a deposit is required, while the remaining amount will be placed on hold until the order is fulfilled. Please provide your contact details during checkout for fast communication with The Time Tailor, ensuring we keep you informed every step of the way.

For customisation, we collaborate with you to create a personalised timepiece that reflects your unique style. You can customise any aspect of your watch, whether it’s the dial, hands, strap, or any other feature you prefer.

We will contact you to discuss any changes to the watch. Please ensure to leave your contact details. Please note that unless available, all custom orders require 10–14 days to source the parts and complete the assembly of your personalised watch.